Privacy Policy

This Privacy Policy applies to the services of Maria & Alex Toronto. We highly value the privacy of our customers and are committed to protecting the personal information you share with us. All personal data is handled with care and in accordance with applicable privacy laws.

1. Collected Personal Data

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment providers)

  • IP address and device information

  • Website usage and activity data

2. Purpose of Data Processing

We collect and use your personal data for the following purposes:

  • Processing and delivering orders

  • Providing customer service and support

  • Sending order updates and important service-related information

  • Improving our website, services, and user experience

  • Fraud prevention and security monitoring

  • Compliance with legal and administrative obligations

3. Sharing Data with Third Parties

Your personal data is only shared with third parties when necessary to operate our services properly. This includes:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

These third parties only receive the data strictly necessary to perform their services and are contractually obligated to handle your information securely and confidentially.

4. Data Retention

We do not retain your personal data longer than necessary. Data is stored only for as long as required to fulfill the purposes outlined in this Privacy Policy or as legally required under applicable laws.

5. Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Support marketing and advertising efforts

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of the website.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to the processing of your data

  • Request data portability

To exercise any of these rights, please contact us using the details below.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us:

Company Name: Maria & Alex Toronto
Email: info@mariaalextoronto.com